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Returns, Damages & Shipping (COVID-19) Policies

Deztinni Return Policy

Due to Covid 19 all sales are final!! 

Deztinni is a high quality and custom one of a kind designs

We do not offer refunds or exchanges; we will gladly issue you a store credit in an E-Gift card to the email Address on file. Store Credit is valid for 30 days.

To be eligible for a store credit within 14 days of the original order date. All styles that state "T-shirts, Final Sale, Discount or sale items" within the title and/or description are not eligible for return. All returned items must be in their original condition, with the receipt and proof of purchases, unworn, unwashed, and undamaged. Any returned items that appear to have been worn, washed, or damaged in any way will result in ineligibility to receive store credit. Any worn or damaged items will be returned to sender. 

Deztinni Damages and issues

If you were to receive any damaged or wrong item, we would like to apologize on behalf of Deztinni for this occurrence.

Please inspect your order upon reception, please email photo of the damages or wrong item to infodeztinni@gmail.com and contact Deztinni immediately within 2 days of delivery. Any damages or wrong items reported after this grace period will be ineligible for return. 

Store credits will be authorized by via an e-gift card that will be emailed to you, once your return is quality controlled and approved. We will update you every step of the way (via email). Please allow 2 business days for returns to be processed. We will email you when the return items are received and within processing.

Deztinni Shipping 

Deztinni is not responsible for any shipping and handling fees associated with exchange or store credit orders whatsoever. The Customer is responsible for all fees associated with the transit of the item(s).

A tracking number for the returned package must be obtained by the customer. Failure to do so may result in us not being able to process your return. Any returned items that do not meet our terms will be returned to sender. Customers will be responsible for return label fees.

Will go through USPS and will be using their shipping cost and shipping time frames 

Returns 

Deztinni reserves the right not to credit you if you return items outside the terms of our Return Policy. For any questions regarding returns, email infodeztinni@gmail.com.